I am very pleased with the look and feel of my new wood plantation style shutters. It was reassuring to know that the person who came out to measure my windows was also the same person who would be hand crafting my shutters. Vladimir caught all the little variances within each window and when installed, each shutter fit like a glove. Window frames can be very tricky, especially in an older home like mine. It was also a pleasure to know I was supporting a local small business versus a larger corporation. I knew right off the bat that quality would not be an issue. I was even able to visit his shop to see the shutters as they were being crafted. A few weeks after our shutters were installed, a couple louvers were damaged by my dog. I immediately called Vladimir who got back to me to let me know he could replace my shutters pretty quickly. Overall the customer service and quality of product is top notch! To add, their price was the lowest of several quotes. If you’re in the market for shutters, don’t hesitate to reach out to Comfort Shutters. You’ll be glad you did.